Privacy Policy
Who we are
This website is operated by Residential Company Pty Ltd (ACN 654 275 993) trading as Parasher Properties. In this policy, "we" and "us" mean that company. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you book a call or request a download, we collect the details you give us: your name, email address, mobile number and your answers to the questions on the form.
When you book a call, we also record the time you chose and any notes you add.
When you visit the site, we collect standard usage information such as the pages you view, the device and browser you use and your approximate location. We collect this through cookies and similar technology, including the Meta Pixel.
Why we collect it
We use your information to arrange and hold your call, to send you what you asked for, to follow up about our services, to measure and improve our website and advertising, and to meet our legal obligations.
If you become a client, we collect further information under your client agreement, which explains how it is used.
Marketing
We may contact you by email, SMS or phone about our services. You can opt out at any time by using the unsubscribe link in an email, replying STOP to an SMS, or telling us.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the business: our customer relationship and booking platform (GoHighLevel, also known as LeadConnector), our website host (Cloudflare), advertising and analytics providers (Meta), and professional advisers where needed.
Some of these providers store information outside Australia, including in the United States. We take reasonable steps to make sure they handle it in a way consistent with the Australian Privacy Principles.
How we protect it
We keep personal information in systems with access controls and limit access to team members who need it. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
We keep personal information only for as long as we need it for the purposes above or as the law requires.
Access, correction and complaints
You can ask to see the personal information we hold about you, ask us to correct it, or make a privacy complaint, by contacting us through the contact section of our approved properties site. We will respond within a reasonable time, usually 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always on this page, with the date it was last updated.